Return Policy
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RETURNS & REFUNDS
Unfortunately we can’t offer you a return or refund, only exchange. You may contact us within 10 days from the time that you receive your product if you wish to exchange your purchase for a product of equal or lesser value. If you choose to exchange your purchase for an item of lesser value, there will be no refund for the difference in price. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your exchange, we require a receipt or proof of purchase.
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EXCHANGES We only replace items if they are defective or damaged. If you need to exchange it for the same item, please provide us the picture of the damage product and send us an email at shop@giovannabarrios.com |
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DELIVERY TIMES Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Shipping cost may vary depending on your location. |
If you have any additional questions, please email us at shop@giovannabarrios.com